Firmeza Brand of Hetaank Solutions (OPC) Private Limited

Objective and Scope

Firmeza brand of Hetaank Solutions (OPC) Private Limited is committed to respecting your privacy and complying with applicable data protection regulations. This Privacy Policy outlines our data collection and processing practices, the recipients of data, and your rights. It covers data collected from our websites and highlights organization-wide adherence to privacy principles. Region-specific terms may apply based on your residency

Personal Information Processed

Categories of Data Collected:

• Website Usage: IP address, device information, cookies.
• Personal and Contact Details: Name, email address, phone number, professional profiles.
• Login Credentials: Username and password.
• Audio-Visual Data: Photos and videos from events.
• Preferences: Marketing preferences, dietary requirements.
• Queries and Correspondence: Feedback, inquiries, and communications.

Sources of Data:

• User-submitted forms.
• Publicly available websites.
• Vendors and affiliates.
• Cookies and other tracking technologies.

Usage Purposes:

• Enable website functionality and enhance user experience.
• Facilitate login creation and account management.
• Marketing, event invitations, and testimonials.
• Perform analytics to improve services.
• Ensure legal compliance and enhance security measures.

Legal Basis for Processing

• Contractual Necessity: For providing requested services.
• Legitimate Interest: To optimize internal processes and enhance service quality.
• User Consent: For event registration, marketing communications, etc.
• Legal Obligations: For regulatory and compliance purposes.

Consequences of Non-Disclosure

Failure to provide mandatory information may prevent the Company (Firmeza brand of Hetaank Solutions (OPC) Private Limited) from delivering relevant services or fulfilling specific purposes.

Data Sharing and Transfers

Recipients:

• Subsidiaries, business partners, and service providers.
• Auditors and legal advisors.

International Transfers:

• Data may be transferred to countries with differing data protection laws.
• Firmeza brand of Hetaank Solutions (OPC) Private Limited ensures compliance with legal requirements for cross-border data transfers, including adequate safeguards.

User Rights

Users may exercise the following rights, subject to applicable jurisdiction:

• Access to personal data.
• Rectification of inaccurate or incomplete data.
• Erasure of personal data (right to be forgotten).
• Restriction of data processing.
• Objection to processing based on legitimate interests.
• Withdrawal of consent for processing activities.

To exercise these rights, users can contact the Firmeza brand of Hetaank Solutions (OPC) Private Limited through the provided contact details.

Data Security

Firmeza brand of Hetaank Solutions (OPC) Private Limited employs administrative, physical, and technical measures to safeguard personal data against unauthorized access, loss, or misuse.

Data Retention

Data is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as legally required. Firmeza brand of Hetaank Solutions (OPC) Private Limited ensures the secure disposal of data no longer needed.

Other Key Points

• Children’s Privacy: Firmeza brand of Hetaank Solutions (OPC) Private Limited services are not intended for children. If data is inadvertently collected, it will be promptly deleted upon detection. 
• Linked Websites: Firmeza brand of Hetaank Solutions (OPC) Private Limited is not responsible for the privacy practices of third-party websites linked to its services.
• Complaints: Users dissatisfied with the Firmeza brand of Hetaank Solutions (OPC) Private Limited’s data protection practices may contact local data protection authorities.

Contact Details

For any queries or concerns, please contact the Data Privacy Office at: 5, Swati Apartments, Near Ambawadi Bazar, R Nanalal decorator ni Gali, Ellis bridge, Ahmedabad 380006

Firmeza brand of Hetaank Solutions (OPC) Private Limited may update this Privacy Policy periodically. Any updates will be reflected on the website, and users are encouraged to review it regularly.